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Performance Design Return Policy
You may return your purchases of stocking items to Performance Design for refund or exchange, excluding shipping expenses within 30 days of invoice date. Performance Design will not accept any items that have been installed, modified or damaged and items must be in their original packaging and in new condition. To make a return, contact Performance Design for return approval and shipping information. Please allow 10 business days for the refund to be processed and completed. Any items not normally stocked for sale by Performance Design would be considered a special order. Special ordered items including custom Performance Design products or products from its suppliers cannot be returned. Once the order is placed and your 50% deposit is retained, it cannot be cancelled after customization of a product has occurred. New Parts Warranty Performance Design manufactured parts are warranted against defects in materials or workmanship for 90 days from the purchase date and are not transferable. Performance Design does not warranty parts that are made by other manufactures. Refer to the manufacturer for warranty information. This warranty starts upon shipment from Performance Design to the end user or upon shipment by an approved dealer to the end user. Performance Design warranty excludes but is not limited to the exclusion of: 1. Damage due to improper use or installation. 2. Physical damage from impact, crash, road debris, or use of improper cleaning products. 3. Physical alteration or modification. 4. Damage from racing or other high-speed use. 5. Damage due to excessive manifold pressure, i.e. nitrous backfires, engine misfire, etc. 6. Shipping damage – refer to damage claim policy. 7. Collateral damage from another product failure. 8. Damage from UV exposure, fuel, solvents, oil or other chemicals normally found in engine bays 9. Normal wear and tear. Performance Design’s obligation under this warranty is limited to the repair or replacement of its product. To make a warranty claim, Performance Design must be contacted within the warranty period and the part must be returned within 10 days from contact, freight prepaid. All items must be inspected and approved for warranty coverage. Items covered under warranty will be returned to you freight collect. It is the responsibility of the installer to ensure that all of the components are correct before installation. We assume no liability for any errors made in tolerances, component selection, or installation. There are no implied warranties of merchantability or fitness for a particular purpose. There are no warranties, which extend beyond the description of the face hereof. Where required by law, implied warranties or merchantability and fitness are limited to a term of 1 year from the date of original purchase.