You may return your purchases of stocking items to Performance Design for refund or exchange, excluding shipping expenses within 30 days of invoice date. Performance Design will not accept any items that have been installed, modified or damaged and items must be in their original packaging and in new condition. To make a return, contact Performance Design for return approval and shipping information. Please allow 10 business days for the refund to be processed and completed. Any items not normally stocked for sale by Performance Design would be considered a special order. Special ordered items including custom Performance Design products or products from its suppliers cannot be returned. Once the order is placed and your 50% deposit is retained, it cannot be cancelled after customization of a product has occurred.